4 Tips For Creating A Privacy Policy For Your E-commerce

e-commerce privacy policyAlthough there are countries, which do not have any specific privacy laws for e-commerce, having a privacy policy is a must in today’s globalized world.

Privacy policy ensures that your customers’ private information is well protected, but most of all it protects you from fines, legal dealings and penalties as possible results of revealing private information to third parties. Therefore, we encourage every e-commerce entrepreneur to create a privacy policy of their own, instead of copying it from other sources or operating without any specific regulations.

In this article we present the most important issues, which should become a subject of your privacy policy.

Privacy laws

Before you start drafting up your privacy policy, make sure that you understand the privacy laws and regulations in your country. If you plan to sell items to domestic customers only, this should be enough, but in practice most online stores are open to selling products to customers from other countries as well. If you do not want to limit your business to your domestic market only, you should educate yourself about privacy laws in other countries, especially in the US, Canada and European Union.

To avoid potential and difficult to predict problems resulting from different policy laws in different countries, you might also indicate laws, which will be used in relation to privacy issues, namely the privacy regulations in the country, where your company is registered. Remember to ask your customers to accept and confirm that they understand your privacy policy before completing a purchase at your online store.

Provide detailed explanations

First and foremost, your privacy policy should explain how you collect personal data from your customers, how you will manage and use the data and who you will share it with. For example, if every customer, who submitted his or her email address automatically becomes a subscriber to your newsletter, this rule should be included in your privacy policy.

It is crucial to inform your customers about your procedures regarding collecting, storing and transferring credit card data. If you do not collect credit card data, but a third party (e.g. Authorize.Net) does, provide a link to the privacy policy of the third party company for reference.

Be prepared for changes

A privacy policy is usually subject to change. You may for example order Magento shopping cart development, which will change the way you process payments and it will also affect your privacy policy. This is why you should also include details of how you are going to inform your customers about privacy policy changes. Choose your means of informing customers about changes. You can, for example, do it by email or by public announcement on your website.

Protect your customer data

The best way to protect your databases against stealing and revealing your customers’ personal information is to hire Magento ecommerce developer and implement the best security measures available, from anti-malware protection to a two-step identification for all administrators with an access to sensitive data. Remember not to store your customer data anywhere outside of your protected databases and regularly change your passwords.

Alex Buka is a writer and Social Media Marketer in the Magento custom development company with 3+ years of experience in SEO, IT copywriting and social media management.